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Setting Up PPPoE On Windows / Apple

What is the purpose of doing an Isolation test

So, you are on FTTP and are having some problems, someone has told you to do an isolation test and you have no idea what that is.

If you are having issues with things like your connection dropping out,  slower speeds than usual, noise/static on your line then this test can help isolate the issue.

Setting up PPPoE on Windows 10

Step 1 Press “Windows key +X”, and click on “control panel”;

Step 2 Then go to Networkand Internet->View network status and tasks page.

Step 3 Click on Set up a new connection or network.

Step 4 Select Connect to the Internet and click Next button.

Step 5 Click on Broadband (PPPoE).

Step 6 Type in the information from your welcome email. Ensure the information is correct beforeclicking Connect.

If all your information is correct, you may get the window below and you are now connected to the Internet.

Setting up PPPoE on Apple

Step 1
Click the Apple menu then select System Preferences.
Step2
When the System Preferences screen appears, please go to the Internet &Wireless section and click Network.
Step 3
Under the Network screen, please select Ethernet. In the Configure IPV4 box, please select Create PPPoE Service.
Step 4:
Please type the Service Name (This is optional, you should contact your ISP to confirm) and click Done.
Step 5:
Type the username and the password which are from your ISP, and then please click on Apply and Connect
If it is successful, you will see the IP address which is shown as below:

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